Dear Valued Customer,
As I am sure you will be aware of the sudden and ongoing issues in the Middle East leading to severe disruptions in global oil and gas markets.
The current situation has caused oil prices to surge sharply, with Brent crude—the global benchmark—rising significantly as markets react to the risk of supply interruptions and continued instability in the region, with various countries in the area being significant oil and gas producers. Analysts are warning that prices could increase further if supply routes remain uncertain.
This has resulted in an already volatile market reacting to the situation with unprecedented price increases, with fuel suppliers even reneging on already agreed and fixed prices and increasing prices overnight. As fuel represents a significant proportion of our operating costs, we must react to these exceptional circumstances as the situation unfolds daily. These prices have reached such a level that we are left with no choice but to make an immediate adjustment to our fuel surcharge mechanism to offset this increase. Where we would normally review and hold the surcharge level month by month, we are now forced to review this weekly until such time as stability in the area returns and the market hopefully returns to lower levels.
Therefore, your increased surcharge will come into effect from Monday 9 March 2026. This will increase to13% and we will continue to review this on a weekly basis for the foreseeable.
We appreciate your understanding during these challenging market conditions and thank you for your continued support.
Kind regards
Nicola Stafford
Commercial Director
